Software compatibility
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Cisco TelePresence Software Version TC 5.1 or later
Cisco Collaboration Endpoint Software Version 8.0 or later (requires Touch 10 or TRC6 remote control)
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Product delivered with
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● SX20 or SX20N Codec, Cisco TelePresence Precision Camera (choice of Precisi on 40 or 12X),
Cisco TelePresence Table Microphone 20, remote control, cables, and power supply
● SX20N: TRC6 remote control, CE 8.x software
● SX20: TRC5 remote control, TC 7.3 software
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Optional hardware components
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● Cisco TelePresence Touch 10
● Wall mount kit
● Additional microphone
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Bandwidth
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● H.323 and SIP up to 6 Mbps
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Minimum bandwidth for resolution/frame rate
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● 720p30 from 768 kbps
● 720p60 from 1152 kbps
● 1080p30 from 1472 kbps
● 1080p60 from 2560 kbps
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Firewall Traversal
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● Cisco TelePresence Expressway Technology
● H.460.18, H.460.19 firewall traversal
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Video Standards
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● H.263, H.263+, H.264
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Video Features
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● Native 16:9 widescreen
● Advanced screen layouts
● Local auto-layout
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Video Inputs
(Two Inputs)
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One HDMI and One DVI-I (Analog and Digital); supports formats up to maximum 1920×1080 @ 60 fps (HD1080p60), including:
● 640×480
● 720×480
● 720×576
● 800×600
● 848×480
● 1024×768
● 1152×864
● 1280×720
● 1280×1024
● 1280×768
● 1280×800
● 1280×960
● 1360×768
● 1366×768
● 1400×1050
● 1440×900
● 1680×1050
● 1920×1080
Extended Display Identification Data (EDID)
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Video Outputs
(Two Outputs)
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Two HDMI Outputs Supported Formats:
● 1920 x 1080@60 fps (1080p60)
● 1920 x 1080@50 fps (1080p50)
● 1280 x 720@60 fps (720p60)
● 1280 x 720@50 fps (720p50)
● 1366 x 768@60 fps (WXGA) 3
● 1360 x 768@60 fps(WXGA) 3
● 1280 x 768@60 fps (WXGA) 3
● 1280 x 1024@60 fps3
● 1024 x 768@60 fps3
VESA Monitor Power Management (DPM)
CEC Power Management supported on HDMI output
EDID
Live Video Resolutions (Encode and Decode):
● 176 x 144@30, 60 fps (QCIF) (Decode only)
● 352 x 288@30, 60 fps (CIF)
● 512 x 288@30, 60 fps (w288p)
● 576 x 448@30, 60 fps (448p)
● 768 x 448@30, 60 fps (w448p)
● 704 x 576@30, 60 fps (4CIF)
● 1024 x 576@30, 60 fps (w576p)
● 640 x 480@30, 60 fps (VGA)
● 800 x 600@30, 60 fps (SVGA)
● 1024 x 768@30, 60 fps (XGA)
● 1280 x 768@30, 60 fps (WXGA)
● 1280 x 720@30, 60 fps (HD720p)
● 1920 x 1080@30, 60 fps (HD1080p)
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Audio Standards
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● G.711, G.722, G.722.1, G.728, G.729, AAC-LD and OPUS
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Audio Features
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● High quality 20 KHz stereo
● Two acoustic echo cancellers
● Automatic Gain Control (AGC)
● Integration with third-party audio systems
● Automatic noise reduction
● Active lip synchronization
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Audio Inputs
(Four Inputs)
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● Two microphones, 4-pin minijack
● One minijack for line-in (stereo)
● One audio in from camera (HDMI)
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Audio Outputs
(Two Outputs)
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● One minijack for line out (stereo)
● One HDMI, (digital main audio)
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Dual Stream
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● H.239 (H.323) dual stream
● BFCP (SIP) dual stream
● Support resolutions up to 1080p) at 30 frames per second
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Multipoint Support
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● Four-way embedded SIP/H.323 conferencing capability with MultiSite option
● Ad-hoc conferencing supported through:
◦ Unified Communications Manager Media Resource Group (requires a Cisco TelePresence MCU)
◦ Cisco TelePresence Multiway [requires Cisco TelePresence Video Communication Server (Cisco VCS) and a Cisco TelePresence MCU] 3
● Ability to natively join multipoint conferences hosted on Cisco Telepresence Multipoint Switch (CTMS) 3
● Switched conferencing (SVC)1
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MultiSite Features
(Embedded Multipoint)
(Optional upgrade)
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● Adaptive SIP/H.323 MultiSite; resolution up to 720p30
◦ 3- way resolution up to 720p30
◦ 4- way resolution up to 576p30
● Full individual audio and video transcoding
● Individual layouts in MultiSite continuous presence
● H.323/SIP/VoIP in the same conference
● Support for Presentation (H.239/BFCP) from any participant at resolutions up to 1080p15
● Best Impression (automatic continuous presence layouts)
● H.264, encryption and dual stream from any site
● IP downspeeding
● Participants can be added by dialing in or host can dial out
● Conference rates up to 6 Mbps
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Protocols
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● H.323
● SIP
● ISDN (requires Cisco TelePresence ISDN Link)
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Embedded Encryption
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● H.323 and SIP point-to-point
● Standards-based: H.235 v3 and Advanced Encryption Standard (AES)
● Automatic key generation and exchange
● Supported in dual stream
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IP Network Features
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● DNS lookup for service configuration
● Differentiated services (quality of service [QoS])
● IP-adaptive bandwidth management (including flow control)
● Automatic gatekeeper discovery
● Dynamic playout and lip-sync buffering
● H.245 Dual Tone Multi-frequency (DTMF) tones in H.323
● RFC 4733 DTMF tones in SIP
● Date and time support using Network Time Protocol (NTP)
● Packet loss-based down speeding
● Uniform resource identifier (URI) dialing
● TCP/IP
● DHCP
● 802.1x network authentication
● 802.1Q Virtual LAN
● 802.1p (QoS and class of service [QoS])
● ClearPath
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Cisco Unified Communications Manager (requires Cisco Unified Communications Manager Version 8.6 or later)
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● Native registration with Cisco Unified Communications Manager
● Basic Cisco Unified Communications Manager provisioning
● Software upgrade from Cisco Unified Communications Manager
● Cisco Discovery Protocol and DHCP option 150 support
● Basic telephony features such as hold/resume/transfer and Corporate Directory lookup
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Cisco Video Communication Server
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● Recommend latest software
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IPv6 Network Support
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● Single call stack support for both H323 and SIP
● Dual-stack IPv4 and IPv6 for DHCP, SSH, HTTP, HTTPS, DNS, DiffServ
● Support for both Static and Automatic IP configuration (stateless address auto configuration)
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Security Features
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● Management using HTTPS and SSH
● IP administration password
● Menu administration password
● Disable IP services
● Network settings protection
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Network Interfaces
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● One LAN and Ethernet (RJ-45) 10/100/1000 Mbit
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Other Interfaces
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● Two USB ports can be used for serial control
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System Management
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● Support for the Cisco TelePresence Management Suite
● Total management using embedded SNMP, Telnet, SSH, XML, SOAP
● Remote software upload: using web server, secure copy (SCP), HTTP, HTTPS
● Cisco TelePresence Touch 10 (optional)
● Remote control and on-screen menu system
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Directory Services
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● Support for local directories (My Contacts)
● Unlimited entries using server directory supporting LDAP and H.350 (requires Cisco TelePresence Management Suite)
● Unlimited number for corporate directory (through Cisco TelePresence Management Suite)
● Received calls with date and time
● Placed calls with date and time
● Missed calls with date and time
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Power
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● Auto-sensing power supply
● 100 – 240 VAC, 50/60 Hz
● Maximum 40 watts for codec and main camera
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Operating Temperature and Humidity
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● 0°C to 40°C (32°F to 104°F) ambient temperature
● 10% to 90% Relative Humidity (RH)
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Storage and Transport Temperature
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● -20°C to 60°C (-4°F to 140°F) at RH 10% – 90% (non -condensing)
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SX20 Codec Dimensions
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● Width: 11.8 inches (30.0 cm)
● Height: 1.4 inches (3.4 cm)
● Depth: 7.1 inches (18.0 cm)
● Weight: 3.1 pounds (1.4 kg)
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